All of it, looked after
Computers, printers, phones and software. Something breaks? You call RMD, not a repair shop. Plus automatic backups every night.
IT for small businesses.
The full IT experience. Everything your business uses is looked after, and there's one person to call.
You run your business. RMD handles the technology.
One monthly subscription, starting at $99 a month.*
What your business gets
One person to call
Something not working? You don't have to figure out who to phone. You call RMD.
Problems solved, not patched
RMD finds what's slowing your business down and fixes it with the right technology.
A system built for your business
Website, customer portal, dashboard, business software, Android apps and automation. Only the pieces you need, set up the way you work.
Work done for you, without hiring.
An RMD system can take on work that would otherwise need a part-time or full-time employee, for a fraction of what it costs to hire someone for that task.
- Answering calls and customer questions
- Scheduling and time management
- Sending quotes, invoices and reminders
- Following up with customers
- Keeping job records up to date
Why choose RMD
- Peace of mindYour technology is looked after, so you can stop worrying about it.
- One person to callFor every issue, big or small.
- Built around your businessNot a one-size-fits-all package.
- No massive upfront costNo paying thousands before anything exists.
- No confusing monthly feesOne clear price, every month.
- One easy monthly subscriptionSimple to budget for.
Starting at$99*a month
No setup fees. Your price depends on what your business needs.
Get a real numberTell me how your business runs.
That's all it takes to start. No technical knowledge needed.
Everything your business runs on, looked after.
Pick what you need. It all works together, and it's all one call.
IT support
Your computers, printers, phones, Wi-Fi and software, set up properly and looked after. Something breaks or needs an upgrade? You call RMD.
- Fast, lower-cost repairs for subscribers*
- Upgrades and replacements, handled for you
- New computers, Wi-Fi and network setup
- Automatic backups every night
- Remote fixes, and on-site when it's needed
Android apps
Custom apps built for your business, for your staff, your customers, or both.
- Staff apps: today's jobs, checklists, photos and notes
- Customer apps: book, check status and get updates
- Connected to your business system, so nothing is typed twice
Websites and customer portals
A professional website that brings in customers, and a portal where they can help themselves.
- A website that looks good on any phone or computer
- Online booking and contact forms
- A customer portal to check status and approve quotes
- Kept up to date for you
Business software and dashboards
Customers, jobs, quotes, invoices and your schedule in one place, with a dashboard that shows what needs attention.
- Customer records and job history
- Quotes and invoices made from the job
- Scheduling
- A dashboard of what's open, booked and owed
Automation and AI
The repetitive work that eats your day, handled automatically.
- Instant replies and booking from your website
- Reminders and follow-ups that send themselves
- AI that answers calls and common questions
- Paperwork created from the job, not from scratch
Not sure what you need?
That's normal. Tell me how your business runs and we'll work it out together.
What is a business system?
One place where your customers, jobs, quotes, invoices and schedule live, built around how your business already works. No more piecing things together from paper, texts and spreadsheets.
A day without one, and a day with one
An example day at a small service business.
Without a systemWith an RMD system
8:10
Customer calls. Details go on a sticky note.
Customer books online. A customer record is created.
9:30
The job gets texted to a technician.
The job appears on the technician's app.
1:15
A quote is typed up and emailed by hand.
The quote is sent from the job in one step.
3:40
The customer calls asking for an update.
The customer checks the status in the portal.
5:30
An invoice is made from memory.
The invoice is made from the finished job.
Friday
Who still owes you money?
The dashboard shows who owes what.
What a system can include
You get the pieces your business needs, and nothing it doesn't.
- Customer recordsEvery customer, their contact details and their history.
- Jobs and work ordersEvery job, who it's assigned to and where it's at.
- Quotes and invoicesMade from the job, sent in a click.
- SchedulingWho's doing what, and when.
- Dashboard and reportsWhat's open, booked and owed, at a glance.
- Customer portalCustomers check status and approve quotes themselves.
- Android appYour system in your staff's pocket.
- AutomationReplies, reminders and follow-ups that send themselves.
Built for your kind of business
Every business moves work differently, so every system is different. A few examples:
A contractor
- Leads
- Site visits
- Estimates
- Crew schedule
- Progress invoices
An auto or repair shop
- Bookings
- Work orders
- Parts on order
- Customer updates
- Invoices
A retail store
- Special orders
- Supplier tracking
- Customer notified
- Pickup
- Sales reports
A mobile service business
- Online booking
- Daily route
- On-site checklist
- Invoice on the spot
- Follow-ups
What does your business look like?
Describe it in plain words. That's all RMD needs to start.
How it works
You don't need to know anything about technology. Here's what happens, and who does what.
- 1
Talk
YouTell me how your business runs and what's frustrating you.
RMDListens, asks questions and gets to know your business.
- 2
Assessment
YouKeep working as normal.
RMDLooks at your computers, network, software and how work moves through your business.
- 3
Your plan and price
YouSee exactly what you'd get and what it costs each month, before anything starts.
RMDPuts together a plan built around your business.
- 4
Setup
YouKeep running your business.
RMDBuilds your system and sets up your computers, network and devices.
- 5
Ongoing
YouUse the system. Call when something's wrong.
RMDMaintains, updates, fixes and improves everything.
What the monthly price covers
Included in your subscription
- IT support for your computers, devices and software
- Access to fast, lower-cost repairs
- Your business system, and any apps or website it includes
- Hosting, updates and maintenance
- Improvements over time
- One person to call
Hardware, if you need it
If your system needs new hardware, RMD can source it for you.
Subscriptions start at$99 a month*Your price depends on what your business needs.
Get a real numberQuestions people ask
Do I need to know anything about computers?
No. That's the point. You tell RMD what you need in plain words, and RMD handles the technical side.
What if I already have computers and software?
RMD starts by looking at what you already have. Where it makes sense, it stays.
Is there a big bill up front?
No. There are no setup fees. Building your system is part of the monthly subscription.
Who do I call when something breaks?
RMD. One person, for every issue.
Step one is a conversation.
No package to pick. Just tell me how your business works.
Hi, I'm Ron.
RMD stands for Ron Davie. I've spent more than 14 years working hands-on with computers and IT, and I started RMD so small businesses can have a proper IT department without having to hire one.
The person who learns how your business runs is the same person who builds your system, sets up your technology and answers when you call.
One person, start to finish
No sales team, no hand-offs, no ticket queue. You deal with me directly.
Plain language
You'll never need to learn tech jargon. I explain things in terms of your business.
In it for the long run
RMD is an ongoing service, so it's my job to keep your technology working and improving.
Want to talk it through?
The first conversation is about your business, not about technology.
Let's talk about your business.
Tell me how your business works today and what you'd like to fix or improve. No package to pick, and no technical knowledge needed.
Service areaWinnipeg and surrounding Manitoba communities
Helpful things to mention
- What your business does and how many people work in it
- How a job gets from first contact to paid today
- What you use now: paper, spreadsheets, QuickBooks, a booking app
- The one thing that's most annoying to keep track of
Privacy policy
How RMD IT Solutions collects, uses and protects personal information. Last updated October 7, 2026.
Who we are
RMD IT Solutions is an IT services business owned and operated by Ron Davie, serving Winnipeg and surrounding Manitoba communities. Ron is responsible for how personal information is handled and can be reached through the contact page.
What we collect
- When you contact us: your name, business name, email address, phone number and anything you write in your message.
- When you become a client: the contact and billing details needed to set up, provide and bill for your service.
- Your business data: information you or your customers store in the systems RMD provides, like customer records, jobs, quotes and invoices. This data belongs to you. RMD handles it on your behalf only to provide, maintain and support your service.
Why we collect it
- To reply to your inquiry and prepare a quote
- To provide, maintain and support the services you subscribe to
- To bill for those services and keep business records
- To meet legal requirements
We only use your information for these purposes. If we ever want to use it for something else, we'll ask you first.
Emails and texts
If you contact us, we'll use your details to respond to that inquiry. We won't send you promotional emails or texts unless you've agreed to receive them, and every promotional message will include a way to unsubscribe.
Who we share it with
We don't sell or rent personal information. We only share it with service providers we need to run the business, such as email, payment processing and hosting providers, and only as much as they need to do their job. Some of these providers may store or process information outside Canada, where it may be subject to the laws of that country.
How long we keep it
We keep personal information only as long as we need it for the purposes above, or as long as the law requires (for example, tax and billing records). Inquiries that don't lead to work are deleted once they're no longer needed. Client business data is handled as set out in the service agreement, including export when the service ends.
How we protect it
We use reasonable safeguards to protect personal information, including access controls, secure connections and keeping systems up to date. No system is perfectly secure, but we take protecting your information seriously.
Cookies and tracking
This website doesn't use cookies, analytics or tracking tools. If that changes, this policy will be updated first.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to how we use it, subject to legal and contractual limits. To make a request, use the contact page. If you're not satisfied with how we handle your concern, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
If this policy changes, the updated version will be posted here with a new date.
Terms
How the RMD service works, and the ground rules for using this website. Last updated October 7, 2026.
The RMD service
This section explains the RMD service relationship in plain language. The service agreement you sign governs the actual terms.
What RMD is responsible for
When you subscribe to an RMD business system, RMD is responsible for providing, maintaining and supporting that system according to the agreed scope of your service. In practice that means:
- A working system. RMD provides and maintains the business system you subscribe to, configured for your agreed-upon requirements.
- Ongoing technical support. If something with your business hardware or software isn't working, you contact RMD — not a software company, a web developer, a network technician and a server provider separately.
- Maintenance. Software updates, system and server maintenance, configuration changes, troubleshooting, fixing defects in the RMD-built system, and reasonable improvements.
- Continued access while subscribed. You have access to your system for as long as your subscription is active and in good standing. You're paying for an ongoing service, not purchasing the underlying software.
- Your business data remains yours. RMD does not claim ownership of your customer records, job records, quotes, invoices or other business data. RMD provides the system used to manage it.
- Data export. If you end the service, RMD provides your business data in a reasonable export format so you keep your records. The specifics of the export are set out in the service agreement.
What RMD doesn't promise
RMD is responsible for the technology and service it provides. Business outcomes remain dependent on the business itself, its people, its customers, third-party services and other factors outside RMD's control.
So RMD doesn't promise increased revenue or profits, a specific amount of time saved, a specific number of customers, business growth, the elimination of human error, zero downtime, zero hardware failures, zero internet outages, zero third-party service failures, or zero data loss under every conceivable circumstance.
The system is technology. Technology supports the business; it doesn't determine the outcome of the business.
The hardware relationship
Where a physical server or other hardware is required, you purchase it and you own it. RMD can specify it, source and supply it, and configure, install, maintain and manage it as part of the service.
Because the hardware is yours, so are its repair and replacement costs. RMD isn't responsible for paying for hardware that fails, wears out or is damaged. RMD's role is to set it up, look after it, and let you know when something needs replacing.
The devices your business uses are registered in your service agreement by model and serial number. Your subscription gives you access to fast, lower-cost repair labour and parts through RMD for registered devices. Labour and parts for hardware repairs and upgrades aren't included in the subscription and are billed when a repair is needed.
The RMD subscription covers the software, system and service layer, not ownership of your physical computer or server. If the RMD service ends, the hardware stays yours, and the RMD software and managed business system remain RMD's property.
The software relationship
You're subscribing to use the RMD system for your business while your subscription is active. You're not purchasing ownership of the software. RMD retains ownership of its software, source code, system architecture, automation, proprietary tools, templates, infrastructure configuration and intellectual property. You retain ownership of your own business data.
The business relationship
RMD IT Solutions is an independent technology service provider, and you remain an independent business. RMD doesn't become your employee, a partner or shareholder in your business, a manager of your staff, or an operator of your business. RMD provides technology, systems and technical support. You remain responsible for running your business and making business decisions.
Third-party services
Some parts of a system may rely on services RMD doesn't control — internet providers, email providers, payment processors, domain registrars, cloud services, operating systems, hardware manufacturers and other third-party software. RMD can configure and support these where they're part of your system, but can't promise the availability or performance of a service it doesn't control. If a third-party service fails, RMD's role is to help diagnose the problem and restore your system where reasonably possible.
What "managed by RMD" means
You shouldn't have to become your own IT department. RMD manages the hardware and software your business uses, which means when you have a problem with any of it, you contact RMD. You run your business. RMD handles the technology.
This website is general information
This website describes RMD IT Solutions and its services in general terms. Nothing on it is an offer or a contract. What you get, what it costs and the terms of the service are set out in your written quote and the service agreement you sign, and those documents take priority over anything on this site.
Prices
Prices are in Canadian dollars and don't include applicable taxes. "Starting at" prices are the lowest monthly subscription available. Your actual price depends on what your business needs. There are no setup fees. If your system needs hardware, it's included in your quote before you sign. Labour and parts for hardware repairs and upgrades aren't included in the subscription. Subscribers get access to lower-cost labour and parts through RMD, billed when a repair is needed. Prices on this site may change, but the price in your signed agreement is the one that applies to you.
Examples and illustrations
Examples, illustrations and sample screens on this site show the kinds of things RMD can build. They aren't promises of specific results, savings or features for your business.
Content and branding
The text, graphics, logo and design of this website belong to RMD IT Solutions. Please don't copy or reuse them without permission.
Accuracy
We work to keep this site accurate and up to date, but it's provided as is. To the extent permitted by law, RMD IT Solutions isn't responsible for losses that come from relying on the general information on this website.
Other websites
If this site links to other websites, we don't control them and aren't responsible for their content.
Privacy
How we handle personal information is explained in the privacy policy.
Governing law
These terms are governed by the laws of Manitoba and the federal laws of Canada that apply there.
Questions
Questions about these terms? Get in touch through the contact page.